Help Center
How Can My Subscribers Whitelist Me in others?
- Open your email.
- Click "Options".
- Click "Block Senders".
- Locate the "Safe List".
- Enter your contact's domain.
- Click "OK".
COMCAST
- Click "Address Book".
- Click "New" and click "New Contact".
- Add the sender's email address.
- Click "Save".
COX.NET
- Open your email.
- Click "Preferences".
- Under "General Email Preferences", click "Blocked Senders".
- Type in the sender's email address in the "Exceptions List".
- Click "Add".
- Click "Save".
ROAD RUNNER
- Click your "Junk Mail" folder.
- Select the email that includes the email address you would like to add as a safe sender.
- Click "Mark as Not Spam".
AT&T WEBMAIL
- Select "Options".
- Select "Filters".
- Click "Add Filter".
- In the top row labeled From Header, select "contains" from the drop down menu.
- Enter the sender's email address.
- Move down to the bottom where there is the option "Move the message to". Select "Inbox" from the drop down menu.
- Select the "Add Filter" button again.
EARTHLINK
- Click "Add"
- Enter your sender's domain i.e. example.com.
- Click "Save".
THINDERBIRD
- Check if your sender's email is in your "Junk" folder. Then, right click on the email and select "Mark As Not Junk".
- Click "Address Book".
- Make sure that the "Personal Address Book" is highlighted.
- Click "New Card", the "New Card" window will display.
- Under the "Contact" tab, copy your sender's "From" address and paste it into the email dialog box.
- Click "Ok".
WINDSTREAM
- Click the "Settings" tab.
- Click "Messages".
- Click "Allow and Block Messages".
- Select "Advanced Block Senders".
- In the "Allowed Senders and Domains" area, type the sender's email address you want to allow.
- Click "Ok".
MSN
- Select "Settings".
- From the email settings screen, select "Junk E-mail Guard".
- Select "Safe List".
- Enter the sender's email address.
- Select "Add".
NORTON ANTI-SPAM
- Start Norton AntiSpam.
- Select "Status & Settings" tab.
- Select "Configure" button.
- Select "Allowed List" tab.
- Select "Add".
- Enter the sender's email address.
- Select "Ok".
ENTOURAGE
- Open the email.
- Right click the sender's email address.
- Select "Add to Address Book".
- Verify the sender's contact details.
- Click "Save".
MAIL.COM
- Open the email.
- Click the "Plus" symbol on the sender's email address.
- Add the first/last name of the sender.
- Click "Ok".
GMX
- Open the email.
- Click the "Plus" symbol on the sender's email address.
- Add the first/last name of the sender.
- Click "Ok".